Todd Hunter,
MBA, MSIT, SSGB, PMP

Broomfield, CO 80020

todd_hunter@q.com| (303) 946-1727 | linkedin.com/in/toddghunter

PROFESSIONAL SUMMARY  

• Senior operations executive and program management leader with 15 years of experience in consulting engagements, solution development, and “as a service” business models who is
  passionate about bridging the gap between people, processes, and technology.

• Engaging leader who has provided expertise globally (LATAM, Europe, Japan) and across Fortune 50 clients working to transform their operations.

• Successful track record in capability building, people management, and end-user delivery aligning information technology and business to generate cost-effective solutions on time and within
  budget.

• Fluent in Spanish and Portuguese.

Core Competencies:

PROFESSIONAL EXPERIENCE

Director: Strategic Implementation Office

Fluent Health, Denver, CO  

January 2020 – Present

• Developed professional board presentations and written reports on overall organizational performance.

• Provided strategic guidance, advising, and decision making relative to strategic planning, short- and long-range policy development, communications, and high-level analyses of new program development.

• Established and built reporting metrics to measure team’s performance and progress toward strategic goals.

• Assessed IT applications and interfaces/APIs for common dependencies and risk factors.

• Reduced project management costs 20% by setting strategic direction for team of 12 program and project managers to increase efficacy and efficiency of team.

• Decreased health plan implementation timeline 4 months through holistic, integrated planning cycle with key stakeholders.

• Reduced RFP to contract timeline 2 months and cut costs $200,000 by standardizing response effort.

• Led business development effort to deploy Commercial Healthcare services to regional health plan covering 22,000 lives valued at $374M annually.

• Decreased time to market by assessing cross-functional capabilities and addressing root-cause issues from previous engagements.

• Developed business-development strategy and approach for health plan to deploy “as a service” health insurance products and services nationally.

•  Led client sales meetings, channel conferences, and other events that allow for further development of partnership and ensure customer loyalty.

•  Define sales strategy/implementation approaches for new clients/health plans.

• Led team of portfolio managers to successfully implement standards and governance across portfolio of 36 projects.

• Built service offering implementation processes and supporting tools and resources for national rollout of health plan products as key strategic initiative from chief executive officer.

Director: Insights and Analytics

Hitachi Consulting, Denver, CO  

January 2005 – January 2020

• As Community of Practice lead, built project management center for excellence with insights and analytics group; developed career path, training materials, and learning and development goals for team of 30 project managers.

•  Oversaw analysis and reporting projects and provided each assigned account with in-depth target segment profiles, measurement plans, and performance forecasts.

• Acted as lead collaborator in working with teams within to bring full set of best-fit team to client challenges.

• Developed innovative solutions for client work that was built into standardized methods and external case studies.

• Grew sales revenue $5M in 1 year by instituting several initiatives to increase efficacy of project delivery.

• Designed pilot for Fortune 50 telecommunications client for predictive maintenance of large equipment across portfolio of
  buildings.

• Implemented technology solutions to sensor and collect data for telecom facilities and equipment to drastically decrease energy spend for large telecommunications client and increase visibility into facilities and equipment through IoT.

•  Established program management office for Practice spanning LATAM and EMEA regions to effectively deliver energy solutions to global clients in telecommunications industry.

• Managed contracts through lifecycle for multiple clients, vendors, and technology solution providers to enable energy savings as a service across clients’ facility footprints.

• Oversaw contract negotiations with several Multinational vendors to provide energy management and maintenance solutions.

•  Successfully managed project revenues for engagements ranging from $250,000 to $30M.

• Managed engagements ranging from multi-year transformation efforts to smaller engagements.

•  Built application to manage ingestion of engines for maintenance and tracking leased aircraft engines during contract stages.

•  Led team of developers to build mobile application tracking aircraft and engine maintenance alerts.

•  Drove rollout of new mobile product, including developing strategy to meet end-to-end reporting needs.

•  Product owner for new global energy solutions and technology program including “as a service” energy savings financial model and “connected” HVAC equipment with Johnson Controls-Hitachi and IoT solutions for industrial applications.

• Saved $6.2M through migration of portfolio of aerospace and defense applications to Microsoft Azure Cloud.

• Co-led business development effort to realize $40M in energy savings across global portfolio of 22,000 buildings.

IT Application Supervisor

EchoStar Communications, Denver, CO    

November 2002 – January 2005

• Served as primary point of accountability for ensuring adequacy of features available from operational computer applications based on standardization and IT strategic vision.

• Recruited and managed qualified employees and consultants assigned to system projects and system application service support.

• Provided input with operational groups to implement and support IT projects that aligned with strategic vision. 

• Provided direction and coaching for testing team and application subcontractors including annual progress reviews, goal setting, and progress monitoring.

• Defined and deployed automated testing strategy to increase speed of application development and decrease time required to complete test scripts 2 weeks across team and cut defect rate in half in first 6 months.

• Increased speed of CRM application feature rollout, providing new services bundles and increasing customer base via targeted sales and marketing campaigns.

• Developed and reported to senior management on system’s acceptance and user acceptance test phases, as well as release and regression testing on 100 releases of CRM software.

• Built test data, test scripts, unit, and integration testing.

• Led application development and user acceptance testing encompassing customer contact center business rules, fixing production billing issues in application.

 Project Manager

United States Peace Corps Volunteer, Pariguaya, Bolivia          

January 1995 – July 1997

• Managed, coordinated, and improved on all aspects of fundraising while working with healthcare and agricultural engineers to execute on strategy and goals of organization.

• Developed and executed project-management plans in accordance with contract specifications and attended to all associated parties.

• Built community water systems, decreased sanitation risk, and stood up sustainable community-based food programs to increase availability of healthy food sources.

• Decreased infant mortality rates in 5 communities 30% over 2 years.

•  Worked with NGOs to apply for and secure grant funding of $250,000; allocated funding to secure resource assistance for in-country community projects.

• Built project plans and budgets for community projects.

• Led international development efforts across 17 communities with 2 non-governmental organizations (NGO); project-managed schedule and scope for projects to ensure benefit realization within communicated timeline.

EDUCATION

University of Denver, Denver CO  

June 2002

Master of Business Administration (MBA)

University of Denver, Denver CO 

November 2002

Master of Science (MS), Information Technology (Data Warehousing concentration)

University of New Mexico, Albuquerque NM  

May 1992

Bachelor of Arts (BA), Political Science (Business Administration minor)

TECHNICAL SKILLS

Computer Skills: Jira, Primavera, Confluence, SQL, SQL Server, UNIX, Java, Tableau, Microsoft technologies (Excel, Visio, MS Project, MS Project server, PowerPoint, Word), Billing /Operational, Support Systems

LICENSES & CERTIFICATIONS

Project Management Institute   (PMI)

Expires May 2023

PMP: Project Management Professional

American Society for Quality (ASQ)

Six Sigma Green Belt

SERVICE EXPERIENCE

Food Bank of the Rockies, Denver, CO

May 2005 – July 2010

Volunteer

• Led annual food drive, generating donations equivalent to 400,000 me

Rio Grande Nature Center State Park, Albuquerque, NM

January 1994 – December 1994

Volunteer

• Led nature hikes, assisted with annual plant sale, and assisted with conservation efforts within the park.